March 2014 Newsletter
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Zendesk
Newsletter
March 2014
Feature Release

Your iOS and Android apps just got a makeover


More Features


Email improvements
Managing multiple email addresses just got easier. With more personalization options, you can make email more human.
Updated Salesforce integration
We've automated the data sync between Zendesk and Salesforce, making it easier to unite your support and sales teams.
Call hold for Zendesk Voice
You can now place calls on hold with Zendesk Voice to provide a more streamlined call experience to your customers.
An update on performance
Learn how we're working to optimize performance in new Zendesk and find out what you can do to help.

Updates, Resources, & Events


Helping you help your customers with a better help center 
They say imitation is the sincerest form of flattery. Turns out it might also be the best way to build out your Help Center.
 
New integrations
Four new integrations help improve your Zendesk experience. As always, read the details on all our great apps in our apps marketplace.
And the envelope, please...
In honor of the 86th Academy Awards, we compiled a list of nominees for the best customer service scenes ever to air on screen. (Because that should be a category, right?)
Getting started with customer engagement
Learn how to set up an automated customer feedback loop, draw insights from analytics, and proactively engage your customers in this live webinar.
March is the magic month at Zen U. 
All Zendesk University training is 50% off in March. Five courses, each offered twice a month: You can get all your training done in a week and do it for cheap!
Ticket X: Poseidon’s revenge
In which Odysseus insults the god of the sea and is forced to deal with the backlash via his customer support department.
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