Feature
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Release
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Email improvements |
Managing multiple email addresses just got easier. With more personalization options, you can make email more human. |
Updated Salesforce integration |
We've automated the data sync between Zendesk and Salesforce, making it easier to unite your support and sales teams. |
Call hold for Zendesk Voice |
You can now place calls on hold with Zendesk Voice to provide a more streamlined call experience to your customers. |
An update on performance |
Learn how we're working to optimize performance in new Zendesk and find out what you can do to help.
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Updates, Resources, & Events
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New integrations
Four new integrations help improve your Zendesk experience. As always, read the details on all our great apps in our apps marketplace. |
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And the envelope, please...
In honor of the 86th Academy Awards, we compiled a list of nominees for the best customer service scenes ever to air on screen. (Because that should be a category, right?) |
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March is the magic month at Zen U.
All Zendesk University training is 50% off in March. Five courses, each offered twice a month: You can get all your training done in a week and do it for cheap! |
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Ticket X: Poseidon’s revenge
In which Odysseus insults the god of the sea and is forced to deal with the backlash via his customer support department. |
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